... And so there proliferates inspectorates and the lunacies of Total Quality Assurance. What else is Charterism, the religion which our Prime Minister is the prophet, except the supreme example of people "dreaming of systems so perfect that no one will need to be good?" Does anyone ever ask of the system of education, "But is the teacher any good?" Or of the whole apparatus and sloganising of Total Quality Assurance, "But does the TQA Officer have any taste?"
Peter Mullen: Face to Faith, Guardian Dec '94