Professor Elisabeth Davenport

Member of the Centre for Social Informatics.

Principal investigator on: OPaL, Net_Quality

Co-investigator on: Smartgov

Turner, P., Turner, S., Davenport, E. (Eds.), (2008). Space, Technology and Spatiality: Interdisciplinary Perspectives, , () ( ed.). : .

Davenport, E., Horton, K. (2008). Rethinking e-Government Research: The ‘ideology-artefact complex’.. In: Suomi, R., Cabral, R., Hampe, J., Heikkila, A., Jarvelainen, J., Koskivaara, E. (Eds.) Project e-society: Buildins Bricks. IFIP International Federation for Information Processing, 226, () (). (pp. 380-391). Boston: Springer-Verlag.

Davenport, E., Horton, K. (2007). Where and when was Knowledge Managed? Exploring multiple versions of KM in organizations.. In: Day, R., McInerney, C. (Eds.) Beyond KM: From Knowledge Management to Knowledge Processes, , () (). (pp. ). Berlin: Springer-Verlag.

Davenport, E., Horton, K. (2006). The Production of Service in the Digital City: A Social Informatics Inquiry. In: Berleur, J., Nurminen, M. (Eds.) Proceedings of Seventh International Conference, , () (). (pp. ). Maribor, Slovenia.: Kluwer.

Davenport, E., Horton, K. (2006). Rethinking e-Government Research: The ‘ideology-artefact complex’.. In: (Ed.) Proceedings of International Conference on eGovernment and eBusiness (i3e; IFIP - TC6)., , () (). (pp. ). Finland:Turku: .

Rasmussen, L., Davenport, E., Horton, K. (2006). Initiating [E-]Participation Through a Knowledge Working Network.. In: (Ed.) Proceedings of International Conference on eGovernment and eBusiness (i3e; IFIP - TC6)., , () (). (pp. ). Finland: Turku,: .

Davenport, E., Turner, P., Van de Walle, G. (2006, ). Inclusion Or Alienation? Computer Literacy In A Group Of Older People. Paper presented at IFIP 8.2 Working Conference on Social Exclusion--Societal and Organisational Implications for Information Systems, Limerick.

Davenport, E., Horton, K. (2006). Where and when was Knowledge Managed? Exploring multiple versions of KM in organizations. In: Day, R., McInerney, C. (Eds.) Beyond KM: From Knowledge Management to Knowledge Processes, , () (). (pp. ). Berlin: Springer-Verlag.

Turner, P., Davenport, E. (Eds.), (2005). Spaces, Spatiality and Technology, , () ( ed.). : Springer-Verlag.

Horton, K., Davenport, E., Wood-Harper, A. (2005). Understanding Sociotechnical Action: An introduction to the special issue. International Journal of Technology and Human Interaction, 1, (3), 1-6.

Davenport, E., Buckner, K. (2005). Shifting presence in the classroom. In: Turner, P., Davenport, E. (Eds.) Spaces, Spatiality and Technology, , () (). (pp. 31-44). Dordrecht: Springer-Verlag.

Horton, K., Davenport, E., Wood-Harper, A. (2005). Exploring Sociotechnical Interaction with Rob Kling: Five Big Ideas. Information Technology & People, 18, (1), 50-67.

Davenport, E., Horton, K. (2005). Space, Time, Agency and the Texture of Service in the Digital City. 4th Digital Cities Workshop: The Augmented Public Space, , (), .

Davenport, E., Horton, K. (2005, ). Computerization Movements as a Frame for E-Government Studies. Paper presented at Social Informatics Workshop: Extending the Contributions of Professor Rob Kling to the Analysis of Computerization Movements, CRITO, The Beckman Center, UC Irvine, USA, March 11-12,.

Davenport, E., Turner, P., Van de Walle, G. (2004). Talking about computers among a group of older people. In: (Ed.) Proceedings Second International Conference on New Directions in the Humanities, , () (). (pp. ). : .

Turner, P., Davenport, E., Van de Walle, G. (2004). Familiarity as Changing Perception. In: Reed, D., Baxter, G., Blythe, M. (Eds.) Twelfth European Conference on Cognitive Ergonomics, , () (). (pp. 171-179). York: .

Turner, P., Davenport, E., Van de Walle, G. (2004). Familiarity as Changing Perception. In: (Ed.) Proc. European Conference on Cognitive Ergonomics 12, , () (). (pp. ). York: .

Horton, K., Davenport, E. (2004). Innovation and Hybrid Genres: Disturbing Social Rythm in Legal Practice. In: Leino, T., Saarinen, T., Klein, S. (Eds.) The European IS Profession in the Global Networking Environment (ECIS 2004), , () (). (pp. ). Turku, Finland: Turku School of Economics.

Davenport, E., Horton, K. (2004). A Social Shaping Perspective on an e-Governmental System(ic) Failure. In: Traunmüller, R. (Ed.) Lecture Notes in Computer Science: Electronic Government: Third International Conference, EGOV 2004, Zaragoza, Spain, August 30-September 3, 2004. Proceedings, 3183 / 2004;, () (). (pp. ). Amsterdam: Springer-Verlag.

Turner, P., Davenport, E., Turner, S. (Eds.), (2004). Proceedings of the Second Workshop on Space, Spatiality and Technology, , () ( ed.). Edinburgh: .

Horton, K., Davenport, E. (Eds.), (2004). Understanding Sociotechnical Action, , () ( ed.). Edinburgh: Napier University.

Buckner, K., Davenport, E. (2003). Organisational Learning: An investigation of response to rapid change in a traditional environment. In: D.Harris, D., V.Duffy, V., M.Smith, M., Stephanidis, C. (Eds.) 10th International Conference on Human - Computer Interaction, 4, () (4). (pp. 669-673). : Lawrence Erlbaum Associates.

Van de Walle, G., Turner, P., Davenport, E. (2003). The Phenomenology of Familiarity. In: (Ed.) INTERACT 2003 - Bringing the Bits togETHer, , () (). (pp. ). : .

Davenport, E., Graham, M., Kennedy, J., Taylor, K. (2003). Managing Social Capital as Knowledge Management - Some Specification and Representation Issues. In: (Ed.) Proc. ASIS&T, 40, () (). (pp. 101-108). Long Beach, California, USA: American Society for Information Science.

Buckner, K., Davenport, E. (2002). Teaching and learning in the VLCC: actions, reactions and emerging practice in a very large computing centre. In: Bagnara, S., S.Pozzi, S., A.Rizzo, A., P.Wright, P. (Eds.) 11th European Conference on Cognitive Ergonomics, , () (). (pp. 355-360). : .

Macintosh, A., Malina, A., Davenport, E., Whyte, A. (2002). Technology to Support Participatory Democracy; in Electronic Government: Design, Applications, And Management. In: Grönlund, Ã. (Ed.) , , () (). (pp. 223-245). : Idea Group Publishing.

Horton, K., Davenport, E., Hall, H., Rosenbaum, H. (2002). Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy.. Education for Information, , (), 237-252.

Davenport, E., Hall, H. (2002). Organizational learning and communities of practice. In: Cronin, B. (Ed.) Annual review of information science and technology, 36, () (). (pp. 171-227). Medford, NJ: Information Today Inc.

Davenport, E., Taylor, K. (2001). Consolidating knowledge for aggregated enterprise in tourism SMEs. In: Campbell, D. (Ed.) . CAIS. Proceedings of the 29th Annual Conference of the Canadian Association for Information Science, 27-29 May, 2001, Universite Laval, Quebec, , () (). (pp. 217-226). : .

Cronin, B., Davenport, E. (2001). E-rogenous zones: positioning pornography in the digital economy. The Information Society, , (), .

Davenport, E., Hall, H. (2001). New knowledge and micro-level online organization: 'communities of practice' as a development framework. In: Sprague, R. (Ed.) Proceedings of the 34th Annual Hawaii International Conference on System Sciences, , () (). (pp. ). Los Alamitos: IEEE Computer Society Press.

Davenport, E., Cronin, B. (2001). Who dunnit? Metatags and hyperauthorship. Journal of the American Society for Information Science & Technology, 52, (9), 770-773.

Cronin, B., Davenport, E. (2001). Knowledge management in higher education. In: Bernbom, G. (Ed.) Educause leadership Strategies Volume 3, , () (). (pp. 25–42). San Francisco: Jossey-Bass.

Horton, K., Hall, H., Davenport, E., Rosenbaum, H. (2000). Exploring the e-consumer experience: The case of the Virtual Economy. In: (Ed.) 3rd International Conference (IeC2000): Innovation Through Electronic Commerce, , () (). (pp. ). Manchester, UK.: UMIST..

Davenport, E. (2000). Implicit orders: documentary genres and organizational practice. In: Albrechtsen, H., Mai, J. (Eds.) Proceedings of the 10th SIG/CR workshop, Washington, 1999, , () (). (pp. ). : Information Today Inc.

Davenport, E. (2000). Knowledge management issues for online organisations: 'communities of practice' as an exploratory framework. Journal of Documentation, , (), .

Davenport, E. (2000). Social intelligence in the age of networks. Journal of Information Science, 29, (3), .

Davenport, E., Cronin, B. (2000). Knowledge Management; semantic drift or conceptual shift?. ALISE 2000, , (), .

Cronin, B., Davenport, E. (2000). Knowledge management in higher education. In: Bernbaum, G. (Ed.) Knowledge management and the Information Revolution, EDUCAUSE Leadership Strategies Series. Vol. 3, () (). (pp. ). San Franciso, CA: Josey-Bass Inc.

Davenport, E., Cronin, B. (2000). The citation network as a prototype for representing trust. In: Cronin, B., Atkins, H. (Eds.) The web of knowledge: a Festschrift in honor of Eugene Garfield, , () (). (pp. ). Medford, NJ: Information Today Inc.

Davenport, E., Marsh, S. (2000). Communities of practice as the locus of business process design: bonds, boundaries and trust issues. In: (Ed.) Innovation Management and Systems Engineering: capturing and managing knowledge about the design of business processes. The University of Edinburgh Management School, 23 and 24 March, 2000., , () (). (pp. ). : .

Davenport, E. (2000). Non-contractual trust, design and human and computer interactions. In: (Ed.) CHI 2000 Proceedings, Extended abstracts and panel proposals volume, () (Extended abstracts and panel proposals volume). (pp. ). New York: ACM.

Davenport, E. (2000). Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence-based practice. Journal of Documentation, , (), 33-48.

Davenport, E. (2000). Localisation, globalisation, and SMEs in European tourism: the ‘virtual enterprise model of intervention’. In: (Ed.) Proceedings of ASIS 2000, Technical Papers Volume, , () (). (pp. ). Medford, NJ: Information today Inc.

Davenport, E., Higgins, M., Somerville, I. (2000). Narratives of new media in Scottish households: the evolution of a framework of enquiry. Journal of the American Society for Information Science, , (), .

Davenport, E., Rosenbaum, H. (2000). A system for organizing situational knowledge in the workplace that is based on the shape of documents. In: (Ed.) Dynamism and stability in knowledge organization, , () (). (pp. ). : .

Davenport, E., Cronin, B. (2000). The citation network as a protypical model for trust. In: Cronin, B., Atkinson, H. (Eds.) Festschrift for Eugene Garfield, , () (). (pp. ). Philadelphia: ISI: .

Davenport, E., Cronin, B. (2000). Knowledge management: semantic drift or conceptual shift?. Journal of Education for Library and Information Science, 41, (4), .

Davenport, E. (2000). Localisation, globalisation, and SMEs in European tourism: the 'virtual enterprise model of intervention. In: D.Kraft, D. (Ed.) ASIS 2000, , () (). (pp. 309-318). Medford, NJ: Information Today Inc.

Davenport, E. (2000). Costs and prices in the digital age. In: (Ed.) the Electronic Library, Loughborough University, February 2000, , () (). (pp. ). : .

Davenport, E. (1999). Groups, adaptation, coordination, translation (GACT): digital genres and the organisational genome. In: (Ed.) Proceedings of the 32nd Hawaii International Conference on Systems Science (HICSS-32), , () (). (pp. ). : Institute of Electrical and Electronics Engineers Inc.

Davenport, E. (1999). The construction of knowledge in business. In: (Ed.) Knowledge Management, Royal Danish School of Librarianship, 1999, , () (). (pp. ). : .

Davenport, E. (1999). Finding working partners in the virtual world. In: (Ed.) National Research Council of Denmark, Risoe, Wednesday 19 May, 1999, , () (). (pp. ). : .

Davenport, E., Buckner, K., Whyte, A., Gillham, M. (1999). Partner Lens (PaL): work in progress on social browsers. In: Fields, B., Wright, P. (Eds.) Design for collaboration: communities constructing technology, 1999, , () (). (pp. 1-7). : Department of Computer Science, University of York.

Davenport, E. (1999, ). Partner Lens, a tool for social browsing. Paper presented at National Research Council of Canada, 1999, .

Davenport, E., Connolly, R., Spence, R., Buckner, K., Whyte, A., Barr, K. (1999). Making Interactions Visible: Tools for Social Browsing. In: Altom, M., Williams, M. (Eds.) CHI 99, , () (). (pp. 35-36). : .

Davenport, E., Thimbleby, H., Marsh, S., Dibben, M. (1999). 'Artificial morality': representations of trust in interactive systems. In: Brewster, S., Cawsey, A., Cockton, G. (Eds.) INTERACT '99, , () (). (pp. 211-212). : British Computer Society/International Federation for Information Processing (IFIP).

Davenport, E. (1999, ). L'Intelligence sociale at l'intelligence concurrentielle. Est-ce qu'elles convergent dans l'organisation virtuelle?. Paper presented at 67 Congrès de L'Acfas, 1999, .

Davenport, E. (1999). Matching partners: tools for social browsing that take people as texts. Canadian Journal of Information and Library Research, , (), .

Davenport, E., Cronin, B. (1998). Texts at work. Journal of Education for Library and Information Science, 39, (4), 1-12.

Davenport, E. (1998). Translating texts into care: classification issues raised by evidence-based practice in the UK Health Service. In: Jacob, E. (Ed.) 9th ASIS SIG/CR Classification Research Workshop, 1998, , () (). (pp. 53-70). : .

Procter, R., Goldenberg, A., Davenport, E., McKinlay, A. (1998). Genres in support of collaborative information retrieval in the virtual library. Interacting with Computers, 10, (), 157-175.

Davenport, E., Buckner, K. (1998). So-grams: a tool for browsing intranets. In: (Ed.) 6th International Symposium on Information Science ISI '98, , () (). (pp. ). : .

Davenport, E., Buckner, K., Barr, K. (1998). Work-in-progress on a simple conversational prop for navigating social space for workshop on personalised and social navigation in information space. In: K.Hook, K., A.Munro, A., Benyon, D. (Eds.) Workshop on Personalised and Social Navigation in Information Space, , () (). (pp. ). : .

Davenport, E., et al, . (1998). Making interactions visible: tools for social browsing. In: Bagnara, P. (Ed.) Documents de travail. Le Travail Humain, 1998, , () (). (pp. ). : .

Davenport, E., Procter, R. (1997). Distributed expertise: remote reference service on a metropolitan area network. The Electronic Library, 15, (4), 271-278.

Davenport, E. (1997). Libraries and the democratic imagination. In: Adair, A., Warner, J. (Eds.) Irish Library Association Annual Meeting. 'Public spaces and private minds', 1997, , () (). (pp. 71-78). : .

Buckner, K., Davenport, E. (1997). Evaluation of a networked learning environment: training and transferability issues. In: (Ed.) 2nd British-Nordic Conference on Library and Information Studies, 1997, , () (). (pp. 5-18). : Taylor Graham.

Procter, R., Goldenberg, A., McKinlay, A., Davenport, E., Burnhill, P., Cannell, S. (1997). Supporting collaborative information retrieval in the virtual library. In: (Ed.) Multimedia Minded, 1997, , () (). (pp. ). : .

Davenport, E. (1997). Libraries and the democratic imagination. In: Adair, A., Warner, J. (Eds.) Irish Library Association Annual Meeting. 'Public spaces and private minds', 1997, , () (). (pp. 71-78). : .

Davenport, E., Cano, V. (1997). Private sector information work. In: Feather, J., Line, M. (Eds.) Information and Library Work Worldwide, , () (). (pp. ). London: Bowker Saur.

Davenport, E., Wormell, I. (1997). Telework 96: an international collaborative learning package for information entrepreneurs. Education for Information, , (), .

Procter, R., Goldenberg, A., McKinlay, A., Davenport, E., Burnhill, P. (1997). Enhancing community and collaboration in the virtual library. In: (Ed.) 1st European Conference on Research and Advanced Technology for Digital Libraries, 1997, , () (). (pp. ). : .

Wormell, I., Davenport, E. (1997). Teleworking 96: an international collaborative learning package for information entrepreneurs. International Forum on Information and Documentation, 21, (4), .

Davenport, E., Procter, R. (1997). The situated intermediary: remote advice giving in a distributed reference environment. In: Williams, M. (Ed.) National Online Meeting, 1997, , () (). (pp. ). : Learned Information.

Buckner, K., Davenport, E. (1997). . Using a shell for delivery and support for case-based learning in a networked environment. In: Hudson, R., al, e. (Eds.) Flexible Learning in Action, , () (). (pp. ). London: .

Snyder, H., Davenport, E. (1997). Costs and prices in the digital age: a practical guide to information services ( ed.). London: Library Association Publishing.

Cronin, B., Davenport, E., Martinson, A. (1997). Women's studies: a bibliometric profile of the formative years. Journal of Documentation, 53, (2), 121-136.

Davenport, E. (1997). New media in Scottish households: a dialogic approach. In: (Ed.) PRESENCE Conference. Royal College of Art, 1997, , () (). (pp. ). : .

Beaulieu, M., Davenport, E., Pors, N. (1997). Library and information studies: research and professional practice. In: (Ed.) 2nd British-Nordic Conference on Library and Information Studies, 1997, , () (). (pp. ). London: Taylor Graham.

Snyder, H., Davenport, E. (1997). What does it really cost? Allocating indirect costs. The Bottom Line, 10, (4), 158-164.

Davenport, E., Higgins, M., Somerville, I. (1996). The appropriation of household information systems in Scottish homes. In: (Ed.) ISIC-96 Information Seeking in Context Conference, , () (). (pp. 386-411). : Taylor Graham.

Cronin, B., Davenport, E. (1996). Conflicts of jurisdiction: academic, professional and epistemological norms in LIS. Libri, 46, (), 1-15.

Davenport, E., Higgins, M., Gillham, M. (1996). . Designing a probe for household information systems in the United Kingdom. Online and CD ROM Review, 20, (2), 75-80.

Buckner, K., Davenport, E. (1996). Support for Case-Based Learning in an Undergraduate Human Factors Class. Education for Information, 14, (4), 331-342.